Your information.
Handled with care.

Who is responsible?

Remanco Ltd (company number 17112064), registered at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, is responsible for the personal information collected through this website. Contact info@remanco.co.uk about this notice or your information.

What we collect and why

When you enquire, we collect the contact details, property information and message you provide. We also receive the enquiry page, referral website hostname and any campaign labels carried in the enquiry link. This helps us respond and understand which enquiries our website generates. Please do not include tenant names, financial documents or sensitive personal information in these forms.

Our basis for using information

We use information to take steps you request before entering a management agreement. For general business enquiries, referral information, record keeping and security, we rely on our legitimate interests in responding, administering the business and protecting the website. We do not use these forms to sign you up to marketing.

Who processes it

Netlify hosts the public website and processes submitted forms. Our email and business-service providers may process enquiry information on our behalf. Access is limited to people who need it to handle the enquiry. We may disclose information where required by law. Provider processing may involve countries outside the UK; applicable contractual and data-transfer safeguards must be used where required. Contact us for information about the safeguards relevant to your enquiry.

How long it is kept

Enquiry information is retained for as long as needed to respond and manage any resulting business relationship, taking account of applicable legal requirements and the need to establish or defend claims. Information that is no longer needed should be deleted. Ask us about the retention period that applies to your enquiry. A separate notice may apply if you become a client or tenant.

Your choices and rights

You can ask to access or correct your information, request deletion or restriction, and object to processing based on legitimate interests. Data portability rights may apply in some circumstances. Rights depend on the basis and circumstances of processing. You can complain to the Information Commissioner’s Office. Please contact us first if you would like us to resolve a concern.

Cookies and external links

This website build does not install advertising pixels, analytics cookies or browser storage for visitor tracking. The hosting provider processes technical request information for delivery, security and operation. External services such as Google have their own privacy practices. Phone and email links open your chosen application.

Optional information

Optional fields can be left blank. We need enough contact and property information to answer your enquiry. The fee calculator runs in your browser and does not send the rent figure to us.